Refund Policy for Blazers.io

Introduction:

At Blazers.io, we are committed to customer satisfaction and understand that circumstances may arise where you need to request a refund. This policy outlines the conditions under which refunds may be granted.

Refund Eligibility:

• Last Month's Bill Refund: Customers are eligible for a full refund of the last month's bill if they are dissatisfied with our service and have not utilized any of Blazers.io's premium features during that billing period. To qualify for this refund, customers must request the refund within 30 days from the end of the last billing cycle.
• Service Downtime: If our service experiences an unplanned downtime exceeding 72 consecutive hours, customers may request a prorated refund for the downtime period, affecting their ability to use our services.
• Feature Unavailability: If a key feature that was promised and advertised is not provided or is significantly different from what was described, customers are eligible for a partial refund proportional to the impact on their use of the service.

How to Request a Refund:

To request a refund, please follow these steps:

1. Contact our customer support team via email at [email protected] with the subject line "Refund Request."
2. Include your account details, the billing period for which you are requesting a refund, and a brief explanation of the reason for your refund request.

Processing Refund Requests:

Our team will review your refund request within 7 business days. If your request is approved, the refund will be processed back to your original method of payment within 14 business days. Please note that processing times may vary depending on your financial institution.

Exceptions:

Please note that this refund policy does not apply to:

1. Fees for services that have been used or partially used beyond the scope of the initial dissatisfaction.
2. Charges for any additional services or features outside the standard subscription plan.
3. Any non-refundable fees as noted at the time of purchase.

Changes to the Refund Policy:

Blazers.io reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.

This sample policy is intended to serve as a framework. Depending on the specifics of your service, legal advice might be necessary to ensure compliance with local laws and regulations. Adjustments may also be needed based on customer feedback and the operational capabilities of your business.